Questions about
pricing or our commitment?

Hospital Focus CK Strategic is priced per staffed bed: $900 per staffed bed per year · $50,000 annual minimum · quarterly billing available in year one · above ~450 beds, contact us. There is no multi-year discount matrix — every hospital sees the same published rate, and any negotiated terms live on the Order Form, not on this page.

No. Hospital Focus CK is a Zero-PHI platform — no EHR integration, no patient data, no IT approvals needed. Sign up with your work email and start in minutes.

No. Because we never touch Protected Health Information (PHI), there is no Business Associate relationship required. We provide a Zero-PHI Data Protection Addendum instead. See our Trust Center for details.

GPO analytics tools show you what you spend. Hospital Focus CK shows you exactly how to reduce it — with playbooks, RFP templates, vendor negotiation strategies, and project execution tools. We complement your GPO, not replace it.

You keep everything you created. All generated documents, project data, and decisions export to JSON/CSV. You have 30 days post-cancellation to export your data. Cancellation stops your next autorenewal; subscription fees already paid are not refunded.

We commit to delivering at least 8 personalized initiative playbooks (each modeling at least $25,000 in identified annual savings), or $200,000 in aggregate identified modeled savings — whichever we reach first — within 90 days of your Effective Date (ToS §4A). If we fall short, the remedy is more work: an additional initiative delivered at no charge for each one short of 8, or a 30-day extension, at your election. This is a delivery-timeliness commitment, not a refund right — subscription fees are non-refundable. See /guarantee for full terms.

Independent consultants serving multiple hospitals need a Partner License. Contact us for partner pricing and white-label options.

Yes. Use the Request Invoice flow at /request-invoice — we send a NET-30 invoice via Stripe's hosted invoice page. Your AP team can pay by ACH Direct Debit or any card, including virtual cards remitted by your ePay portal (Bottomline Paymode, AvidXchange, Corpay, Nvoicepay). PO numbers print on the invoice. A W-9 is available on request.

Within 90 days of your Effective Date, we deliver at least 8 personalized initiative playbooks — each modeling at least $25,000 in identified annual savings — or an aggregate of at least $200,000 in identified modeled savings across the initiatives delivered, whichever we reach first (ToS §4A). This measures what we deliver to you, not what you choose to do with it.

No. There is no activation floor and no minimum-engagement requirement. You can activate any playbook, in any order, in any quantity — or none at all — and the delivery commitment still applies. Nothing about your usage can void it.

No. The ranking is guidance — our best read on where your biggest opportunities likely are, based on your spend profile. It is never a gate: you are free to activate any playbook in the library, regardless of its rank, in whatever order makes sense for your team.

You choose the remedy: (1) we deliver one additional initiative playbook at no charge for each initiative short of the eight-playbook count, or (2) we extend the delivery window by 30 days. This is a delivery-timeliness commitment — it does not create a right to a refund of any fees paid (ToS §4A, §4(d)).

No. Subscription fees are non-refundable under all circumstances (ToS §4(d)). There is no refund-bearing guarantee anywhere in the product. If we fall short of the delivery commitment, the remedy is additional work, described above — never money back.

"Modeled savings" is the identified-margin calculation from our published methodology, applied to the baseline spend you self-report during the Discovery Wizard. We do not maintain a vendor-pricing database, GPO contract index, or market benchmark, and we do not verify your baseline against your underlying records — you represent that what you report is accurate and complete (Terms of Service §4A(b)).

You enter them; we do not independently verify them against your AP, ERP, or GPO records. The modeled-savings numbers in your delivered playbooks are calculated from what you report, so it is worth getting right during onboarding.